News

USA: TSA pays millions for bag claims, USA TODAY investigation finds.

The Transportation Security Administration paid passengers $3 million over the last five years for claims that airport security screeners broke, lost or stole their luggage or items inside, according to a review of about 50,000 complaints. After investigating to determine if TSA or its agents were responsible, the agency approved or settled with passengers in about 15,000 cases - nearly 1 out of 3 claims filed from 2010 to 2014. Payments ranged from a few bucks for missing food or medicine to several thousand dollars for jewelry, electronics and other items passengers said were broken or disappeared in TSA's hands. The nation's 30 busiest airports accounted for about two-thirds of all paid claims and about the same share of the government settlement payments. John F. Kennedy International Airport in New York topped the list with 857 paid claims and Los Angeles International was next at 791.  More information available at this link: http://www.usatoday.com/story/news/2015/07/02/tsa-damage-tops-3m/29353815/#utm_sguid=153652,32e39065-6dbf-9ecd-8c0c-2e27ac9b81d4

Source: USA Today.

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