News

Canada: Woman's Xmas gifts vanish from luggage during flight to B.C. (Video)

A woman who flew into Vancouver for the holidays says she was shocked to find two Christmas gifts missing from her checked luggage. Judy Ryan told CTV News she boarded an Alaska Airlines flight from California over the weekend to come visit her daughter Jayme Lepp. The flight was pleasant, but when Ryan started unpacking her bag she noticed some of her clothes were wet.

“I thought, that’s interesting – I had no liquids in my luggage,” Ryan said.

Then she realized she had an even bigger problem: two gifts for her daughter were gone. Ryan said she was first confused, then disappointed, and a call to the Alaska Airlines customer service didn’t help.

“They said, basically, that they don’t cover gifts,” Ryan said. “I got on the plane with those items and I got off the plane without those items, so someone has to be accountable.”

Eventually the company agreed to send them a cheque, after Ryan and Lepp told staff they’d contacted CTV News to share their story.

The airline told CTV News it’s conducting an internal investigation, and that it normally reimburses passengers if it determines a theft has occurred.

A video report of this incident is available at this link: http://bc.ctvnews.ca/woman-s-xmas-gifts-vanish-from-luggage-during-flight-to-b-c-1.2711172

Source: CTV News Vancouver.

How Securoseal Protects.

  • Strap your suitcase closed, seal your zips and keep a numbered receipt.

  • Stronger than 2x your maximum check in weight. Securoseal stays sealed.

  • Tamper evident technology helps you detect a tampering event.

Tamper evident
surface seal.

Highly sensitive tamper indication with a unique identity number. Tampering in any direction will create a void tamper pattern.

Tamper evident
load bearing seal.

Strong enough to hold double the maximum checked weight limit for luggage. Once sealed, tampering in any direction will cause the surface to fragment.

Tamper evident
zip seal.

Isolate zips with a single use cable tie. Includes an internal ‘one way’ metal sealing device. Numbered & bar coded to match the unique identity number of your seal. Once sealed, attempted removal will leave tamper evidence on the cable tie.

Identification &
receipt system.

Each seal is marked with a unique identity number and includes a tamper evident receipt that is adhesive. Keep the receipt with you to verify the identity number of your seal.

Single use
buckle release.

At your destination, your seal can be released without cutting tools. Use of this function will leave tamper evidence on the buckle.

Don't chance it.
Get protection.

Buy the Securoseal tamper evident luggage seal today.

BUY NOW